The Final Outcome
Linking the output of the parts to the output of the whole.
The days output from the team is the summation of all the individual team members contribution. The organisations output is a consequence of all the teams combined contribution. Clients determine the value the service they receive every day.
For us all to survive and thrive each of us must give of our best……. because we are all in this together.
Have you checked the value of your contribution today? Are you just holding the rope…..or pulling the rope?
Behaviours
Do you do what you say you are going to do, are you thoughtful, supportive; are you an ambassador for the rules of the house?
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Interpersonal skills
Can you communicate, plan, review, motivate and persuade people who have different needs and wants to you.
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Technical Competence
Can you tell a widget from a washer?
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Capability
The optimum personal output. The full suitcase.
But this optimum Capability is worth nothing if put to the wrong purpose. So:-
Capability
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Leadership
Determine the Purpose; the “Do the Right Thing” that the capability will be bent towards. Be Effective.
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Management
Determine the best Process that will deliver the Purpose. Assemble and manage teams that will use the Process to deliver the Purpose.
“Do Things Right” Be Efficient.
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Capacity
The optimum organisational output.
We therefore can recognise that organisational capacity is literately the summation of millions of interactions; each of which are a consequence of the qualities of behaviour, interpersonal skills, technical competence, leadership and management between every individual.
Therefore, organisations that create a landscape of stimulating, continuous, but safe improvement for its team members; are the ones that thrive and prosper.
Capacity
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Continuous Improvement
The ability to learn new ways without a loss of effectiveness.
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The Final Outcome
What you get for your money