Coaching: Mentoring: Training: Consulting: Facilitating
Broxburn Drive
Steering in the right direction
Half Day Delegation – Running Order
Delegation – The right person doing the right thing, right
Workshop Duration: Three Hours 30 minutes
Workshop Purpose
- To remind team leaders that to improve personal efficacy they must acquire the skill of delegation
- To improve attendees understanding of some of the core competencies needed if delegation is to be effective.
Expected Outcomes
- A reduction in personal workload, through less involvement in detail.
- Greater team member involvement and job satisfaction; improved morale, mutual trust and confidence.
Session 1 What is gained by delegation?
Outcome
Understanding the benefits of delegation
Process
- Syndicate exercise: - What are the benefits of delegation..
- Briefing:- Collation of key areas of benefit
Session 2 What needs to be known by both parties?
Outcomes
Identify the must do’s
Process
- Buddy exercise: -
- What tasks can not be delegated and why
- What must be known about the task before delegation occurs
- What must you do before you speak to the recipient
- Briefing
- Testing & Collation of best practice
Session 3 How do we brief this out
Outcome
Identify and understand the key actions of in briefing out the delegated task.
Process
- Syndicate exercise
- What concerns might the recipient have about the task they are about to receive?
- What must briefed out if these fears are to be overcome
- What is the Checklist of delegation must do’s
- Briefing
- Testing & Collation of best practice
Session 4 What are you going to do next
- Individual exercise
- Closes with participants giving a public commitment of one thing they are going to do that will improve their delegation skills within the next 90 days, and confirming this commitment in writing.
Document 4.8.2