Coaching: Mentoring: Training: Consulting: Facilitating
Broxburn Drive
Steering in the right direction
Two Day Effective Team Leader - Running Order
Until the individuals are the best they can be; the team can not be the best it can be.
Workshop Duration: Day 1 Six Hours 30 minutes; Day 2 Five Hours 30 minutes
Session 1 What do we have to do?
Our vision and objectives for the business and the role of team leaders in enabling these to be achieved
Outcomes
- Understanding the vision for the business
- Understanding the objectives for the current year
- Understanding of what team leaders will have to do to ensure successful delivery of our objectives.
Process
- Presentation by senior management of vision and objectives for the year.
- Syndicate exercise: - What are the specific tasks that team leaders must carry out to deliver the vision and objectives.
- Syndicate exercise: - What concerns do have about your ability to carry out those tasks.
- Collation of key areas of concern.
Session 2 The role of leaders
What are they for?
Outcomes
- Identify the responsibilities of leaders.
- Identify participants preferred leadership style
Process
- Syndicate exercise: - What is the role of leaders in organisations today, what are they responsible for.
- Presentation: - The Final outcome; what you get at the end of the day
- Syndicate exercise: - What are the qualities of successful teams.
- Syndicate exercise: - What are the qualities of successful team leaders.
Session 3 Managing people not like you
The output of the team is a consequence of all the individual inputs, but they have choices.
Outcomes
- To more clearly understand of our interdependence upon each other.
- Recognising different folks need different strokes
Process
- Syndicate exercise: - Personality personal assessment
- Presentation: - The Four Personality Types
- Individual exercise : - Who is in your team; what do you want them to do differently
Session 4 Measurement and counselling.
Principles of staff assessment, counselling and discipline within the business H.R.Manager
Outcomes
- Understanding of the business H.R. process and policy.
- Understanding how to handle some common people difficulties.
Process
- Syndicate exercise: - How would you wished to be measured.
- Presentation:- process and policy for review, measurement and discipline
- 4 Syndicate exercises :- How would you best handle the following situation
Each syndicate to resolve a different but common people issue, as
Described by H.R. Manager
Session 5 Meetings
Principles of Meetings Management
Outcomes
- Develop the rules of meetings.
Process
- Syndicate exercise :- List the meetings you attend and why they sometimes fail.
- Syndicate exercise :- What should be the rules for meetings held at this business
- Facilitate:- Discussion about purpose of meetings, conventions, timings etc.
- Syndicate exercise: - what should be the agenda when you have your monthly one to ones with your team.
- Syndicate exercise: - what should be the agenda when you have your monthly one to ones with your team leader.
Session 6 Delegation
Principles of Delegation
Outcomes
- Develop the rules of delegation
Process
- Syndicate exercise: - What are the benefits of delegation..
- Briefing:- Collation of key areas of benefit
- Buddy exercise: -
- What tasks can not be delegated and why
- What must be known about the task before delegation occurs
- What must you do before you speak to the recipient
- Briefing
- Testing & Collation of best practice
- Syndicate exercise
- What concerns might the recipient have about the task they are about to receive?
- What must briefed out if these fears are to be overcome
- What is the Checklist of delegation must do’s
- Briefing
- Testing & Collation of best practice
Session 7 Leadership action planning
What to do next.
Outcomes
- Develop personal action plans.
Process
- Syndicate exercise: - What must the business do to be more effective in its use of resources.
- Individual exercise: - What must my team do to be more effective in its use of resources.
- Individual exercise: - What must I do to be an effective team leader.
Closes with participants giving a public commitment of one thing they are going to do that will improve the performance of their team.
END
Document 4.2.2